PRIVACY POLICY

Last Updated: 01.01.25

At The Terrace, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.

1. INFORMATION WE COLLECT

We may collect the following types of personal information:

  • Name, email address, phone number, and other contact details when you make a reservation or subscribe to our updates.

  • Payment details when processing transactions.

  • Usage data, such as IP addresses, browser type, and website interactions, to improve user experience.

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process reservations and event inquiries.

  • Send promotional emails, newsletters, and event updates (if you opt-in).

  • Improve our website and services based on user preferences and interactions.

  • Comply with legal obligations.

3. SHARING YOUR INFORMATION

We do not sell or rent your personal data. However, we may share information with:

  • Third-party service providers assisting with reservations, payments, or marketing.

  • Legal authorities if required by law.

4. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and tracking technologies to enhance your browsing experience. You can adjust your browser settings to manage or disable cookies.

5. DATA SECURITY

We implement security measures to protect your personal data. However, no online transmission is completely secure, and we cannot guarantee absolute protection.

6. YOUR RIGHTS & CHOICES

You have the right to:

  • Request access to, update, or delete your personal information.

  • Opt out of marketing communications at any time.

7. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

The Terrace
Ground Floor,
33 Felix Street, Brisbane City
hello@naldhamhouse.com.au
0731877815